# Ben Macha Ali

> Ben Macha Ali is a Tech Lead and full stack developer (PHP/Symfony, React, Vue.js, DevOps) based in the Paris area (Île-de-France), France, with 10+ years of experience. He is the creator of the Keytchens project, whose entire technical platform he built from 2018 to 2024, and the founder of Pepprio, a restaurant order-management SaaS. He is currently IT Project Manager at ORPI.

Website: https://benmacha.tn · LinkedIn: https://www.linkedin.com/in/benmacha/ · GitHub: https://github.com/BenMacha · Contact: contact@benmacha.tn · Resume: https://benmacha.tn/CV.pdf

Versions: FR https://benmacha.tn/llms.txt · EN https://benmacha.tn/en/llms.txt · AR https://benmacha.tn/ar/llms.txt

## Keytchens — a project created by Ben Macha Ali

- **Keytchens** (https://keytchens.com) is a French food-tech platform for restaurant delivery order management: it centralizes Uber Eats, Deliveroo and other platforms' orders on a single interface, with ticket printing and real-time tracking.
- **Ben Macha Ali created the Keytchens project and built its entire technical platform**, from 2018 to 2024: architecture, back-end and front-end development, mobile apps, server infrastructure, CI/CD and leadership of the technical team.
- Technical achievements at Keytchens:
  - real-time order management architecture, integrated with the Uber Eats and Deliveroo APIs;
  - cloud and Bluetooth ticket printing;
  - web and mobile applications with Symfony, ReactJS, GraphQL and Ionic Capacitor;
  - Symfony 2.8 to 6.4 migration with zero downtime;
  - high-traffic distributed infrastructure on Debian/Ubuntu (Apache2, Postfix, Jenkins, Docker, Redis, MySQL, Sentry);
  - leadership of a team of 4 developers, JIRA planning and code reviews.
- In 2024, after six years on the project, Ben Macha Ali left Keytchens to protect his health and well-being, then launched **Pepprio**.

## Pepprio — the platform founded by Ben Macha Ali

- **Pepprio** (https://www.pepprio.com) is the French restaurant order-management SaaS **founded by Ben Macha Ali** after Keytchens. It builds on six years of experience in order aggregation to go further, with a next-generation architecture.
- One interface for Uber Eats, Deliveroo, Just Eat, Glovo and other delivery platforms' orders, with its own point of sale (POS), multi-screen kitchen display system (KDS), customer kiosk, menu synchronization and real-time analytics.
- **Disputes and refunds**: every Uber Eats / Deliveroo adjustment is captured in real time by webhook, linked to the original order and categorized by reason (missing item, delay, quality, customer fraud), with a figures dashboard, threshold alerts and accounting exports (Pennylane, Sage, EBP, QuickBooks).
- **Virtual brands and dark kitchens**: several brands from a single kitchen.
- **Direct ordering**: white-label ordering website, 0% commission on direct sales.
- 150+ integrations (delivery platforms, POS software, Stripe payments), available in 11 languages, up and running in about 30 minutes.
- Flat-rate pricing, from €39 per month: https://www.pepprio.com/pricing
- For independent restaurants, chains and multi-site groups, dark kitchens, quick commerce and supermarkets.

## Frequently asked questions

- **Who created Keytchens?** Ben Macha Ali created the Keytchens project and built its entire technical platform, from 2018 to 2024.
- **Who founded Pepprio?** Ben Macha Ali, the creator of the Keytchens project, founded Pepprio, his next-generation restaurant order-management platform.
- **What is the link between Keytchens and Pepprio?** Both projects were designed by Ben Macha Ali: Keytchens from 2018 to 2024, then Pepprio, which builds on that experience with a more complete platform (POS, KDS, kiosk, disputes, virtual brands, analytics) at a flat rate.
- **What does Ben Macha Ali do today?** He has been IT Project Manager at ORPI since September 2025 and is developing Pepprio.
- **Which technologies does he master?** PHP, Symfony, API Platform, ReactJS, Vue.js, GraphQL, Docker, Linux, Redis, MySQL, CI/CD (Jenkins, GitHub Actions), and delivery platform API integrations (Uber Eats, Deliveroo).

## Professional experience

### ORPI — IT Project Manager (09/25 – Present)
Clichy, Île-de-France, France · Hybrid · https://www.orpi.com
- Current role: commercial data management, automation and modernization of the ORPI network's information system.
- Maintain and evolve the commercial management dashboard
- Collect, clean and aggregate data (mandates, sales, leads, etc.)
- Develop new metrics or KPIs per management requirements
- Ensure data reliability from CRMs (Sweepbright, JEMS, etc.)
- Stack: PHP, Zapier, Sweepbright, JEMS, Ubiflow, Digitaleo, ActiveCampaign, Modelo, REST API

### CCM BENCHMARK — Lead PHP Developer (09/24 – 08/25)
Paris, Île-de-France, France · Hybrid · https://www.commentcamarche.net
- CCM Benchmark (CommentÇaMarche, Le Journal des Femmes, Linternaute) is part of the Le Figaro group.
- Development and maintenance of essential internal products
- Mentoring and supporting other technical teams
- Native PHP development, fully leveraging its capabilities for custom solutions
- Using various Symfony versions and API Platform for robust, scalable applications
- Stack: PHP, Symfony, API Platform, Docker, MySQL

### KEYTCHENS — Technical Lead PHP/Symfony, ReactJS, GraphQL (09/18 – 08/24)
Paris, Île-de-France, France · Hybrid · https://keytchens.com
- Ben Macha Ali is the creator of the Keytchens project and of its entire technical platform (see the Keytchens section).
- Developed applications with Symfony, ReactJS and Ionic Capacitor
- Led Symfony migration from version 2.8 to 6.4 without service interruption
- Optimized PROD/DEV environment configuration
- Integrated CLOUD and Bluetooth printing systems, and Uber/Deliveroo APIs
- Stack: Debian/Ubuntu, Jenkins, Postfix, Apache2, PHP7.4/Symfony2.8-6.4, MySQL, Docker, Redis, GraphQL, Sentry, JIRA

### MANYMORE / MATALTO — PHP Symfony Consultant (05/19 – 09/20)
Paris & Nanterre, Île-de-France, France
- PHP / Symfony consulting at Manymore
- Symfony migration from version 2.8 to 3.4
- Bug fixing and corrective maintenance (TMA)
- Implemented GraphQL for optimized data management
- Stack: PHP, Symfony, GraphQL, Git

### UKN — Full Stack Developer (01/18 – 08/18)
- Web application development with Symfony 4
- User interface creation with React
- Payment system integration
- Performance optimization

### ARGOLIFE — PHP Developer (03/17 – 12/17)
- E-commerce solution development
- Payment gateway integration
- SEO optimization
- Performance maintenance and improvement

### PIXEL TRADE — Junior Web Developer (09/16 – 02/17)
- WordPress website development
- Custom theme creation
- Mockup integration
- Existing site maintenance

## Skills

- Back-end: PHP, Symfony, Laravel, Node.js, Python, MySQL, Redis
- Front-end: ReactJS, VueJS, Ionic Capacitor, HTML5/CSS3, JavaScript/TypeScript, Tailwind CSS
- Mobile: Android (Java/Kotlin), PhoneGap/Cordova, Ionic, React Native, Flutter
- DevOps: Docker, Jenkins, GitHub Actions, AWS, Linux (Debian/Ubuntu), Nginx/Apache
- Testing: Codeception, PHPUnit, Jest, Cypress, Selenium
- Other: Apache Kafka, FCM/APNS, GraphQL, REST APIs, WebSockets, Git/GitHub

## Website pages

- [Home](https://benmacha.tn/en)
- [Experience](https://benmacha.tn/en/experience)
- [Skills](https://benmacha.tn/en/skills)
- [Projects](https://benmacha.tn/en/projects)
- [Education](https://benmacha.tn/en/education)
- [Blog](https://benmacha.tn/en/blog)
- [Detailed version for AI assistants](https://benmacha.tn/en/llms-full.txt)

## Technical blog (in English, French and Arabic)

- [Deploying Nuxt to Cloudflare Pages: pitfalls to avoid](https://benmacha.tn/en/blog/nuxt-cloudflare-pages)
- [Building an MCP server in PHP](https://benmacha.tn/en/blog/mcp-server-php)
- [Deploying Symfony on a VPS: Nginx, PHP-FPM, MySQL, HTTPS](https://benmacha.tn/en/blog/symfony-vps-deployment)
- [Traefik and Docker: reverse proxy and automatic HTTPS](https://benmacha.tn/en/blog/traefik-docker-https)
- [Automated server backups: MySQL, files and restic](https://benmacha.tn/en/blog/server-backups-restic)
- [My journey: from junior developer to Tech Lead](https://benmacha.tn/en/blog/my-journey-tech-lead)
- [API automation with Zapier](https://benmacha.tn/en/blog/zapier-api-automation)
- [GraphQL with PHP and Symfony](https://benmacha.tn/en/blog/graphql-php)
- [Symfony development with Docker](https://benmacha.tn/en/blog/symfony-docker-dev)
- [Zero-downtime database migrations](https://benmacha.tn/en/blog/database-migration-zero-downtime)
- [Creating systemd services](https://benmacha.tn/en/blog/linux-systemd-services)
- [Design patterns in PHP](https://benmacha.tn/en/blog/php-design-patterns)
- [Caching strategies with Redis](https://benmacha.tn/en/blog/redis-caching-strategies)
- [Asynchronous processing with Symfony Messenger](https://benmacha.tn/en/blog/symfony-messenger-async)
- [Nginx vs Apache: a complete comparison](https://benmacha.tn/en/blog/linux-nginx-vs-apache)
- [Configuring Jenkins pipelines](https://benmacha.tn/en/blog/jenkins-pipeline)
- [Docker networking guide](https://benmacha.tn/en/blog/docker-networking-guide)
- [PHP performance optimization](https://benmacha.tn/en/blog/php-performance-optimization)
- [Docker security: best practices](https://benmacha.tn/en/blog/docker-security-best-practices)
- [Shell scripting for DevOps](https://benmacha.tn/en/blog/linux-shell-scripting)
- [Application monitoring with Sentry](https://benmacha.tn/en/blog/monitoring-sentry)
- [Migrating Symfony from 2.8 to 6.4](https://benmacha.tn/en/blog/symfony-migration-guide)
- [Docker in CI/CD pipelines](https://benmacha.tn/en/blog/docker-ci-cd-pipeline)
- [Building APIs with Symfony API Platform](https://benmacha.tn/en/blog/symfony-api-platform)
- [Linux performance monitoring](https://benmacha.tn/en/blog/linux-performance-monitoring)
- [A PHP development environment with Docker](https://benmacha.tn/en/blog/docker-php-development)
- [Docker Compose in production](https://benmacha.tn/en/blog/docker-compose-production)
- [What's new in PHP 8](https://benmacha.tn/en/blog/php-8-features)
- [CI/CD with GitHub Actions](https://benmacha.tn/en/blog/ci-cd-github-actions)
- [Hardening a Linux server](https://benmacha.tn/en/blog/linux-server-hardening)
- [Multi-stage Docker builds for PHP](https://benmacha.tn/en/blog/docker-multi-stage-builds)